Frequently Asked Questions
Questions about iDuka.
Quick answers about iDuka, Android availability, and support.
iDuka
Common questions
What is iDuka?
iDuka is a business management app for Android that helps merchants manage sales, stock, purchases, debts, expenses, reports, and other important information. It is designed to remain useful when Internet access is limited.
What can iDuka help me manage?
iDuka can help with sales, inventory, purchases, customer debts, supplier and business debts, payments, expenses, reports, receipts, and records.
Does iDuka work when Internet access is limited?
Yes. Core iDuka functions remain available when Internet access is limited, and information can synchronize when connectivity is available.
Can employees use iDuka?
Yes. Businesses can give employees access based on their roles and responsibilities.
Can the same business use iDuka on multiple devices?
Yes. Owners and employees can use iDuka on supported devices for the same business. Information can synchronize between supported devices when connectivity is available.
Where can I get the official Android version?
When the official Android release is ready, it will be available from Lavekor's Android availability page. No official APK is available yet.
Do I need Google Play to install the iDuka app on my phone?
No. When an approved release is available, you’ll be able to download the iDuka app from Lavekor’s official website. Distribution methods may change in the future.
How do I install iDuka on Android?
When the official release is available, follow the installation steps on the Android availability page.
How do I contact support?
Message us on WhatsApp or email [email protected].
What information should I avoid sending to support?
Do not send passwords, access codes, recovery codes, payment details, or other sensitive information.
Where can I read the Privacy Policy?
Read the Privacy Policy to learn how information is handled on the Lavekor website, when you contact us, and in connection with iDuka.
Where can I read the Terms?
Read the Terms of Use for the basic rules that apply when using the Lavekor website.
Need more help?
Still need help?
Message us on WhatsApp or visit Support if you did not find the answer you need.